Mark Smith, CEO of 4D Contact stated “As we continue to expand both businesses, it makes increasing sense to establish ourselves a central London base. The accessibility of London makes it convenient for meeting with existing clients, as well as a strategic location from which we can head up our business development.”
The new London office will be in addition to the existing Barratt Smith Brown office in Leicester and 4D Contact offices in Dublin, Ireland and Malaga, Spain. According to Ashley Barratt, the office is the first step in bringing the two businesses together into a unified commercial entity. “Both businesses have unique strengths; Barratt Smith Brown has a proven reputation and expertise on the consumer collections front, especially within the utilities arena. 4D Contact’s strength is its international expertise within commercial credit control and debt collection. If we look at the two businesses as a whole, we are in the excellent position to offer our clients a full-suite of market-leading credit management services to meet any business need.”
About 4D Contact
International debt recovery and credit management specialists, the 4D Contact management team have over 30 years of experience in helping finance divisions of global businesses reduce DSO and access the capital sitting on their balance sheet.
Offering a full suite of outsourced credit management services, from permanent outsourced credit-control to ledger clear ups and more, they specialise in developing high-touch, voice-led solutions, that deliver results whilst balancing those all-important customer relationships for blue-chip clients such as Schindler UK, Travis Perkins & Allegan.
About Barratt Smith Brown
Leicester based Barratt Smith Brown, has already established a strong reputation for providing market-leading debt collection support to the utilities sector. Leveraging CEO Ashley Barratt’s 15 years of experience at Centrica, they have not only provided outsourced support to key industry players such as Business Stream, Bristol Energy and Shell, but have taken a lead role in managing collections for UK energy administration collections – handing over 75% of energy administration cases since 2018. Their expertise in energy administrations led to their key role in helping The Citizen’s Advice Bureau develop their Supplier of Last Resort – Good Practice Guide.
For further information regarding Barratt Smith Brown or 4D Contact please contact:
Heather J Leveton, Marketing Director
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