Outsourced customer contact —
News and views from the industry
22 June 2020
With most law firm partners privy to uncomfortable discussions regarding the level of lock-up within the business, this article highlights 7 steps that will improve…Read more
17 June 2020
This article highlights 7 key considerations for any business developing a strategic plan to manage cash flow in a market downturn. CRO of Debt Recovery…Read more
How to keep your customers close & your cash flow moving: The balancing act of managing credit collections during the Covid-19 crisis.
28 April 2020
As the Coronavirus pandemic continues to sweep its way across the world, taking both lives and livelihoods, and nations implement lockdown measures to stem the…Read more
14 February 2020
This document outlines 5 steps which are essential to ensure the success of your order-to-cash digital transformation journey. 4D Contact team have extensive experience supporting…Read more
Facing your fears: How Schindler delivered flexible solutions to support their staff during their Order-To-Cash transformation journey
This case-study from Schindler highlights the importance of delivering a strong change management program to ensure end-user adoption when planning your order-to-cash digital transformation roadmap. …Read more
Insight and resolution: How order-to-cash digital transformation enabled Travis Perkins to identify and resolve their process issues
This case-study from Travis Perkins highlights how the data insight provided by the digital transformation within O2C can provide visibility over process issues and enable…Read more
In this article I look at 4 common issues that businesses encounter during the early stages of an order to cash transformation process and some…Read more
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A C-Suite executive’s guide to Delivering successful order-to-cash transformation
A review of the considerations and tactics critical to achieving successful transformation within your order-to-cash functionDownload
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