Outsourced customer contact —
News and views from the industry

How Credit-Control can Improve Customer Relationships

25 May 2022

Outlined in this article are 3 ways customer-centric credit-control that can improve your customer experience, securing customer loyalty and your cash flow.

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European Credit Management Industry Trends for 2022

12 May 2022

European credit management teams will be hoping for an ease from the pressures of maintaining cash flow during the pandemic. However, with the economic outlook…

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2022 European Economic Outlook

13 April 2022

The 2022 European economic outlook is optimistic with the economy demonstrating a strong rebound from pandemic. The effective delivery of vaccination programs and the subsequent…

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European Debt Collection Industry Report: Key Trends for 2022

15 March 2022

The IMF World Economic Outlook Report April 2021 highlights the growing confidence in a strong economic bounce back post COVID-19 in 2021 and 2022 for…

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Managing Inflation for 2022

9 February 2022

How good cash management will be critical for businesses to thrive in an inflationary market place. UK inflation has risen to its highest level in…

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Global Economic Outlook November 2021

6 December 2021

Global economic recovery is continuing despite the ongoing challenges presented by the pandemic. However, the gap between advanced and developing economies looks set to widen…

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7 Strategies to help businesses overcome staff shortages

16 November 2021

As the world reopens after Covid-19, there have been reports from employers in the United States, Canada, Australia, parts of the EU and the UK…

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A C-Suite executive’s guide to Delivering successful order-to-cash transformation

A review of the considerations and tactics critical to achieving successful transformation within your order-to-cash function


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