4D Contact provide a comprehensive suite of voice-led, outsourced commercial invoice-to-cash services. Combining the latest AI and automation technology with the power of human voice and intuition, we will deliver your cash targets and your customers a best-in-class experience.
We custom build each client’s solution to meet their individual objectives and challenges. From client’s looking for white-gloved, voice support for their key accounts, to businesses who need the reach and speed of AI and automation technology to deliver results fast, we will work in partnership with you and deliver you the solution which is right for you.
We use 4D Contact as an end of process partner. Their linguistic reach and legal partner network makes them a one-stop shop for key territories. Great to work with, delivering outstanding results, I am delighted to have 4D Contact as part of our process.
I’ve worked with 4D Contact for over a decade. Whenever Clear Channel International have a challenge within our cash collection process, they are our go to partner. From ongoing white-labelled credit-control support to international debt recovery, they have consistently delivered a high quality, service that optmises results.
I have worked with Richard, Mark and the 4D Contact team very successfully for the last seven months. During this time, they have managed on behalf of Travis Perkins a high volume, low value portfolio of overdue debt ranging from 30 days overdue to the more difficult +120 days bucket, collecting in excess of £8m.
Both the relationship and transition have been seamless, feeling like part of the Travis Perkins family (for staff and customers). I highly recommend them and will definitely continue to use the service in the future.
With 4D Contact supporting our credit control function, Schindler UK has achieved our aim of negative working capital, three years ahead of plan, significantly reduced our 180+ ageing buckets and resolved our in-house issues over user engagement with our accounts receivables software system MIA.
4D Contact's supporting has enabled us to redeploy staff to other tasks within the Finance function, delivering even greater efficiencies, as well as maintaining our valued headcount
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