Outsourced customer contact —
News and views from the industry
16 November 2021
As the world reopens after Covid-19, there have been reports from employers in the United States, Canada, Australia, parts of the EU and the UK…Read more
5 October 2021
Outsourcing Credit and Collections: 7 Common Pushbacks and how to overcome them When it comes to credit-control and debt collection outsourcing, it is very common…Read more
9 September 2021
How Schindler UK delivered a 581% increase in cash collection This case-study from Schindler highlights how the strategic use of outsourced credit-control can help improve…Read more
26 August 2021
Often overlooked in the good times, effective credit management is critical in a downturn when maintaining cash flow is key to ensuring resilience. Post Covid-19…Read more
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